Business Consulting & Advisory

Financial and business advisory is one of DLM Consulting’s core areas of expertise, where we have already worked with numerous satisfied partners across companies of various sizes and profiles. Our goal is to help organizations identify areas for development and determine the resources, processes, or technological improvements required — during our analyses we also apply modern digital and AI-based tools.

Thanks to our personalized consulting approach , in every collaboration we tailor solutions to the company’s specific characteristics, goals, and operating environment, ensuring that the results create tangible business value. With our experience and practical mindset, we support clients in achieving more efficient, transparent, and sustainable operations.

As process optimization experts, we help clients make their operations more efficient, transparent, and sustainable. Our service is built on process improvement and standardization, aiming to develop a process strategy that delivers measurable improvements in daily operations. We define practically implementable actions, not just theoretical recommendations, taking into account the company's environment and resources.

Our methodology allows us to support development goals across any business area (manufacturing, logistics, product development, executive operations, etc.). Our solutions are based on market best practices, the latest AI-driven solutions, and our experience, ensuring clients achieve real and tangible results in efficiency improvement and operational development.

Our change management and organizational development service supports successful organizational transformation. Business success depends on a well-functioning, adaptive organization. We strengthen change adoption capabilities through a proven change management methodology, as we believe formal and structured change management is key to every successful project.

We also support organizational development projects, conducting organizational assessments and developing tailored development proposals. Our approach is built on practicality and partnership, aiming to help clients become stable, flexible, and high-performing organizations.

All SSC’s follow a similar maturity life cycle; DLM provides services along the entire cycle in order to support companies with their transformation journey and help them to unlock the full potential of their centralized operations. With deep expertise in Shared Service Center (SSC) industry, we guide our clients through every stage of their journey — from designing and establishing the Shared Service Center to managing smooth transitions and evolving into high-performing Centers of Excellence

Our approach combines proven methodologies with hands-on experience to deliver measurable results, operational efficiency, and sustainable value. Whether you’re setting up a new SSC or optimizing an existing one, we help you build a future-ready organization that drives continuous improvement and provides value to the business.

Establishing a Shared Service Center is a major strategic investment — one that requires careful planning, strong stakeholder alignment, and a compelling business case. At DLM, we help you build a rock-solid case by evaluating all key factors that influence your SSC setup; from cost efficiency and process design to location and talent strategy –taking into considerations the SSC market key trends and best practices.

Once we found the best fitting operating model and the business case is approved, the real journey begins: setting up the center, managing legal and operational aspects, implementing your Target Operating Model and service management framework to ensure a successful launch. DLM provides end-to-end consulting support, guiding you through every stage of the SSC lifecycle with expertise and confidence.

When your Shared Service Center has evolved into a multi-tower operation supporting numerous processes and countries, it’s the perfect time to take a step back and assess your next stage of maturity. By reviewing your processes, organization, and IT landscape, we help you identify opportunities for improvement, standardization, and innovation based on industry best practices. DLM’s mission is to support Shared Service Centers transforming to a Center of Excellence, to be recognized internally & externally as an exceptionally strong and highly reliable function.

We help Centers of Excellence to evolve into AI-powered, data-driven strategic hubs that scale innovation, strengthen governance, and drive enterprise-wide digital maturity and business reinvention to move beyond traditional solutions. Combining knowledge and management, innovative solutions and a strong customer-centric mindset, we collaborate with clients to help them become high-performance businesses that delivers lasting value.

Business Process Outsourcing (BPO) is more than simply transferring tasks to an external provider. The service provider not only takes over the daily tasks and responsibilities related to the outsourced process, but becomes also responsible for improving the process and ensuring increasingly efficient operations.

Today, the outsourcing of financial and accounting processes is shifting from simple transaction handling toward qualitative business transformation. Business process outsourcing relies heavily on the latest IT developments in the search for cost-effective solutions. A growing share of market players are moving their financial and accounting activities outside the company, often supported by web-based technologies. These companies understand that speed, flexibility, and cost-efficiency are key to reaching the next level. Outsourcing resources allows a company to focus on its core activities, remain competitive, control costs, and better define and execute its processes.

The financial processes of car dealerships and service companies require special attention. DLM’s accounting solution has been specifically developed for the automotive sector, offering an integrated system, 20 years of expertise, and fast response times. We provide accounting services for more than 15 dealerships and service companies nationwide, with multi-brand and multi-site experience.

Our team consists of certified accountants who provide a stable and fully substituted background for your business and thoroughly understand dealership operations and industry specifics — from sales processes to warranty settlements. As a reliable partner, we provide a future-proof solution, continuously adapting to business needs and regulatory changes. Thanks to our in-house development capabilities, we can implement changes within minutes. The accounting module is closely integrated with the ERP system, ensuring real-time financial data and reporting. The security of your financial processes will no longer depend on a single individual.